Terms & Conditions
1. About Us
Savile Row Sports Club Ltd is a premium British sportswear and lifestyle brand. Our online store is operated via Shopify and can be accessed at www.savilerowsportsclub.com.
Registered Details:
Savile Row Sports Club Ltd
Registered in England & Wales | Company No. [XXXXXXXX]
Registered Address: [Your Address], London, England
VAT Registration No: GB [XXXXXXXXX]
Email: orders@savilerowsportsclub.com
Telephone: [+44 XXXX XXXXXX]
2. Acceptance of Terms
By accessing our website and/or placing an order, you confirm that you are at least 18 years of age, are legally capable of entering into binding contracts, and have read and agree to these Terms & Conditions in full. If you do not agree, please do not use our website or make a purchase.
These terms apply to all transactions placed through our Shopify-powered store. We reserve the right to update these terms at any time; changes will be posted on this page with an updated effective date.
3. Products
3.1 Product Descriptions
We take great care to ensure that all product descriptions, images, and specifications on our site are accurate. However, slight variations in colour may occur due to screen display settings. We reserve the right to withdraw or amend any product at any time without notice.
3.2 Sizing & Fit
Detailed size guides are provided on individual product pages. As sizing can vary between styles and collections, we strongly recommend consulting the size guide before ordering. We are unable to accept responsibility for items ordered in an incorrect size where size guides were available.
3.3 Availability
All orders are subject to stock availability. In the event that a product becomes unavailable after your order is placed, we will contact you promptly to offer an alternative, a credit note, or a full refund.
4. Ordering
4.1 Placing an Order
By completing checkout on our Shopify store, you are making an offer to purchase the selected products. All orders are subject to acceptance by Savile Row Sports Club Ltd. We reserve the right to refuse or cancel any order at our discretion.
4.2 Order Confirmation
Once your order is placed, you will receive an automated order confirmation email. This email is an acknowledgement of your order, not acceptance. A separate dispatch confirmation email constitutes our acceptance and forms the contract between us.
4.3 Pricing
All prices displayed on our website are in pounds sterling (GBP) and include UK VAT where applicable. Prices are subject to change without notice, but any change will not affect an order that has already been confirmed.
4.4 Errors
In the event of a pricing or product error on our website, we are not obliged to fulfil the order at the incorrect price or with incorrect details. We will contact you to advise of the error and offer a cancellation or reorder at the correct price.
5. Payment
We accept the following payment methods through our Shopify-powered checkout:
- Major debit and credit cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay and Google Pay
- Shop Pay
- Gift cards and store credit issued by Savile Row Sports Club
All transactions are processed securely through Shopify Payments or our designated payment gateway. We do not store your full card details. Payment is taken at the time of order.
6. Delivery
6.1 Delivery Options
We offer the following delivery services to UK addresses:
- Standard Delivery (3–5 business days)
- Express Delivery (1–2 business days)
- Next Day Delivery (order by 1pm on a business day)
International delivery options and charges are displayed at checkout. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
6.2 Delivery Timeframes
Estimated delivery times are provided as a guide only and commence from the date of dispatch, not the date of order. We are not liable for delays caused by third-party couriers, customs clearance, or circumstances beyond our reasonable control.
6.3 Failed Deliveries
If a delivery attempt is unsuccessful and the parcel is returned to us, we will contact you to arrange re-delivery. A re-delivery charge may apply. If we are unable to reach you within 14 days, we reserve the right to cancel the order and issue a refund, less any delivery costs incurred.
7. Returns & Exchanges
We want you to love every purchase from Savile Row Sports Club. If you’re not completely satisfied, we’re happy to help.
7.1 Returns Policy
You may return most items within 30 days of delivery, provided they are:
- Unworn, unwashed, and in original condition
- With all original tags attached
- In original or equivalent packaging
- Accompanied by proof of purchase
The following items are excluded from our returns policy unless faulty:
- Items marked as Final Sale or non-returnable
- Personalised or custom-made products
- Underwear, base layers, and swimwear (for hygiene reasons)
- Gift cards
7.2 How to Return
To initiate a return, please contact us at orders@savilerowsportsclub.com with your order number and reason for return. We will provide a returns authorisation and instructions. Unauthorised returns may be rejected.
Return postage costs are the responsibility of the customer unless the item is faulty or incorrectly supplied.
7.3 Refunds
Once your return is received and inspected, we will notify you of the outcome. Approved refunds will be processed to your original payment method within 10 business days. Please allow additional time for your bank or card provider to process the credit.
7.4 Exchanges
We offer exchanges for different sizes or colours, subject to availability. Please contact us to arrange an exchange before returning your item.
7.5 Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with photographs and your order details. We will arrange a replacement or full refund at no cost to you, including return postage.
8. Consumer Rights
Nothing in these Terms & Conditions affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Under these regulations, you have the right to cancel your order within 14 days of receiving your goods (the “cooling-off period”) without giving a reason, unless the goods fall within an exception category (see Section 7.1). To exercise this right, please notify us in writing before the 14-day period expires.
9. Discount Codes & Promotions
- Only one discount code may be applied per order unless otherwise stated
- Discount codes cannot be applied retrospectively to completed orders
- Codes are non-transferable and have no cash value
- We reserve the right to withdraw or amend any promotional offer at any time
- Promotional pricing applies only during the stated promotional period
- If a code is used fraudulently, we reserve the right to cancel the order
10. Intellectual Property
All content on this website, including but not limited to text, images, logos, product photographs, design elements, and branding, is the intellectual property of Savile Row Sports Club Ltd or its licensors and is protected by UK and international copyright law.
You may not reproduce, distribute, modify, or use any content from this website without our prior written consent.
11. Limitation of Liability
To the fullest extent permitted by law, Savile Row Sports Club Ltd shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of our website or the purchase of our products, including but not limited to:
- Loss of income or revenue
- Loss of business or contracts
- Loss of profits or anticipated savings
- Loss of data
Our total liability in connection with any order shall not exceed the value of that order. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any matter which it would be unlawful to exclude.
12. Privacy & Data Protection
We are committed to protecting your personal data. Our Privacy Policy (available separately on our website) explains how we collect, use, and store your information in accordance with the UK GDPR and the Data Protection Act 2018.
By placing an order, you consent to the processing of your data as described in our Privacy Policy, including sharing your details with third-party delivery partners solely for the purpose of fulfilling your order.
13. Cookies
Our Shopify-powered website uses cookies to enhance your browsing experience, remember your preferences, and support analytics and marketing functions. For full details, please refer to our Cookie Policy, accessible from the footer of our website.
14. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute arising from these terms or any purchase made through our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact our Customer Experience team:
Savile Row Sports Club Ltd
Email: orders@savilerowsportsclub.com
Website: www.savilerowsportsclub.com
Address: [Your Registered Address], London, England
We aim to respond to all enquiries within 2 business days.