Refund policy
Returns & Refunds
Return Policy
To request a return, please contact our customer support team at info@savilerowsportsclub.com within 14 days of receiving your order. Include your order number and details of the item(s) you wish to return.
Once your return request has been reviewed, we will provide instructions on how to send the item back. We recommend keeping proof of postage until your return has been received and processed.
Returned products must be unworn, unused, and in their original condition with all tags attached.
For hygiene reasons, returns cannot be accepted for underwear, swimwear, or fragrances.
Once the returned item(s) have been received and inspected, any approved refund will be issued to the original payment method used at checkout.
Delivery charges, customs fees, and taxes are not eligible for reimbursement.
Products purchased from third-party retailers cannot be returned through our website.
Returns from multiple orders should be submitted separately. If you require assistance, please contact customer support.
Return Shipping
Customers are responsible for the cost of returning items to us. We recommend using a tracked delivery service and retaining proof of postage until your return has been received and processed.
Exchanges
We do not currently offer direct exchanges. If you would like a different size, colour, or product, please return the original item for a refund and place a new order.